Frequently Asked Questions – Nairobi's Trusted Printing Company
Have a question before you order? You’re in the right place. We’ve answered the most common questions from our customers across Nairobi and Kenya below. Can’t find what you’re looking for? WhatsApp us instantly and we’ll respond within minutes.
Where are you located?
We are located at Manaan House, First Floor, next to Khoja, Limuru Matatu Stage, Nairobi. You’re welcome to visit us
in person during business hours. We’re easy to find — right next to the Limuru Matatu Stage!
How do I place an order?
Placing an order is quick and easy. You can:
• WhatsApp us your design and requirements
• Order through our website
• Visit our shop at Manaan House, First Floor,
next to Khoja, Limuru Matatu Stage, Nairobi
Do you offer discounts?
Yes! We offer discounts on bulk orders. The more you print, the more you save. Contact us with your quantity and we’ll give you the best price in Nairobi.
Do you have a minimum order quantity?
No minimum order — we print any quantity, from just one piece to thousands. Whether you need a single certificate or 10,000 flyers, we’ve got you covered.
What file formats do you accept?
A: We accept the following file formats:
• PDF (preferred for print-ready files)
• AI (Adobe Illustrator)
• PSD (Adobe Photoshop)
• PNG (high resolution, 300 DPI minimum)
• JPEG (high resolution, 300 DPI minimum)
Not sure if your file is print-ready? Send it to us
on WhatsApp and we’ll check it for free!
Can you design for me if I don't have artwork?
Yes! Our in-house design team can create your artwork from scratch. Share your idea, logo and brand colors and we’ll handle the rest. Ask us about design fees when you place your order.
Can I see a sample before printing?
Absolutely. We provide a digital proof (soft copy preview) for every order before we go to print — completely free. Physical printed samples are also available at an additional cost. We never print without your approval.
How long does printing take?
Turnaround time depends on the job size:
• Small jobs (business cards, flyers, stickers):
A few hours — same day when ordered before 10 AM
• Medium jobs (brochures, banners, roll-ups):
1 business day
• Large jobs (signage, bulk printing, branded items):
1–3 business days
Need it urgently? Let us know and we’ll do our best
to accommodate you!
Do you deliver?
Yes! We offer the following delivery options:
• Nairobi CBD & Estates: Same-day or next-day delivery
• Nairobi Suburbs & Nearby Areas: Next-day delivery
• Upcountry Kenya: Via bus or trusted courier partners
• East Africa (Uganda, Tanzania, Rwanda etc.):
Via courier or bus — we’ll advise the best option
Walk-in & online orders accepted
Visit us in-store for a friendly face, or enjoy the ease of digital ordering.